Privacy Policy
Information on how we process your personal data in accordance with the General Data Protection Regulation (GDPR).
Last updated: January 2025
1. Data controller
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on Personal Data Protection (LOPDGDD), we inform you that the data controller is:
- Controller: Riversa Postformados La Ribera, S.A.
- Address: Polígono Martín Grande, 2 — 26550 Rincón de Soto (La Rioja), Spain
- Contact email: hola@riversa.net
2. Data we collect and purposes
We process the personal data you provide through the website forms for the following purposes:
Contact / information request form
Managing your enquiry or request and responding to it. Data processed: name, email, phone and message. Legal basis: the data subject's consent.
Website browsing
Improving website performance through technical and analytical cookies. See our Cookie Policy for more information.
3. Legal basis for processing
The legal basis for processing your data is:
- Explicit consent of the data subject, given when submitting the contact form (Art. 6.1.a GDPR).
- Legitimate interest of the controller for statistical analysis of web traffic via analytical cookies (Art. 6.1.f GDPR).
- Pre-contractual or contractual relationship when processing is necessary for handling commercial requests (Art. 6.1.b GDPR).
4. Data retention
Personal data will be retained for as long as necessary to handle your request and, subsequently, for the legally established limitation periods. Once these periods have elapsed, data will be securely deleted.
5. Recipients
Your data will not be disclosed to third parties, except in the following cases:
- Technology service providers necessary for the operation of the website (hosting, email), acting as data processors under contract.
- When required by legal obligation or order from a competent authority.
We do not carry out international transfers of data outside the European Economic Area, unless service providers have adequate safeguards under the GDPR.
6. Your rights
As a data subject, you may exercise the following rights by contacting hola@riversa.net or the address above, attaching a copy of your identity document:
Access
Find out what data of yours we process.
Rectification
Correct inaccurate or incomplete data.
Erasure
Request the deletion of your data.
Restriction
Restrict processing in certain cases.
Portability
Receive your data in a structured format.
Objection
Object to processing based on legitimate interest.
If you consider that the processing of your data infringes the regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Security
Riversa applies the necessary technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data and the risks to which they are exposed.